9/2/2023 0 Comments Koh yao noi beach resort![]() Our family of three, including my son who is 14 years old, stayed 6 nights at Koyao Island Resort, which was probably the best place, we have ever stayed!!! We stayed at the family beach villa (number 15) right on the beach. I normally don't leave negative reviews but this was a very disheartening expereince for me.… It saddens me to know they could not put themselves in their guest's shoes for one moment. It was incredible how unsympathetic they were to our situation. I literally had to beg the kitchen manager to please help us, I asked for only a small bowl of plain noodles for her, he finally obliged but with no empathy or concern for his guests. They did not ammned the situation or help us in anyway to have a better experience (complentary dinner was offered after much deliberation.) While trying to sort the Villa situation out (around lunch time) after traveling all morning my daughter was very hungry, I took her to the restaurant to order some lunch but was infomred the resraurant was closed. We were left feeling "cheated" as the pictures they posted online for the Villas were very misleading. It was incredibly frustratuing for us because we had done a lot of research for out trip to Thailand and had specifically booked that Villa for our once in a lifetime vacation. We booked a villa with an ocean view (which would have been lovely I am sure) but when we arrived management did not give us the Villa we had booked online. This is more of a "Glamping" experience, expect power/lights to go out, an open air villa, with bugs flying/crawling about. If you are coming across the world to enjoy Thailand, assure you have a pleasant time and stay somewhere else. ![]() This fabricated response filled with untruths is proof again of the poor management of this hotel. ![]() I wasn't going to say anything until I saw the The Koyao Management Team response to my husband Weston's review. Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Kids Club & Workshop Koh Yao Noi.Hotels near JJ Queen Spa Traditional Thai Massage.Ko Yao Noi Hotels with Air Conditioning.Serenata Hotels & Resorts in Ko Yao Noi. ![]()
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